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Thread: American Airlines & flight attendants new war...

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    Registered User NoOtPilot's Avatar
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    American Airlines & flight attendants new war...


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    I always tell the truth. Even when I lie.

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    I think some questions to consider are what culture is in place at other carriers ? Is this industry standard/typical ? If not, is there a difference in employee culture at say, Delta and/or United vs. AA’s comparative LCC competition and if so, what is AA employee culture (QWL) most like ? Is AA employee QWL then more like the 2 premier legacies, more like its direct LCC competition or even possibly more like that of regional airlines ? Is it improving, stagnant or worsening ? Is there a relationship between front-line employee QWL and the product ?

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    Registered User ardvark's Avatar
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    I'm going with the LCC culture for aa.

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    Quote Originally Posted by ardvark View Post
    I'm going with the LCC culture for aa.

    http://preview.inc.com/chris-matyszc...s-that-is.html

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    Registered User NoOtPilot's Avatar
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    Isom himself has confessed that American isn't interested in any passenger improvements...

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    Yes but he recently said (complained) that aa is losing premium passengers. Wonder why.

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    Super Moderator Cujo665's Avatar
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    Quote Originally Posted by ardvark View Post
    Yes but he recently said (complained) that aa is losing premium passengers. Wonder why.
    166 into a 150 Hull.... with micro lavs..... you can only abuse your customers so much. The first time they go international on anybody other than a US carrier they’ll never come back to any US carrier.
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    Quote Originally Posted by Cujo665 View Post
    166 into a 150 Hull
    If you're referring to the max 8 and the upcoming oasis 737-800s, it's actually 172

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    Quote Originally Posted by Cujo665 View Post
    166 into a 150 Hull.... with micro lavs..... you can only abuse your customers so much. The first time they go international on anybody other than a US carrier they’ll never come back to any US carrier.
    172 into 160 seat hull, but the point stands.

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    Quote Originally Posted by BOHICA View Post
    172 into 160 seat hull, but the point stands.
    Pretty much now a standard LCC product. Actually, having experienced the coach product of Southwest, Spirit, Alaska (fabulous Recaro seats) and JetBlue, IMO AA’s S80 and all Boeings are dead last in room and comfort. The Airbus was a tie with Spirit who has worse seats but a little more room, but all the others were better. To get a better idea of overall comparison though, you have to factor in how AA stacks up against the other LCC’s in customer complaints and mishandled baggage.
    Last edited by Beagleboy; 08-24-2018 at 08:31 AM.

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    Quote Originally Posted by Beagleboy View Post
    Pretty much now a standard LCC product. Actually, having experienced the coach product of Southwest, Spirit, Alaska (fabulous Recaro seats) and JetBlue, IMO AA’s S80 and all Boeings are dead last in room and comfort. The Airbus was a tie with Spirit who has worse seats but a little more room, but all the others were better. To get a better idea of overall comparison though, you have to factor in how AA stacks up against the other LCC’s in customer complaints and mishandled baggage.
    Their goal has been to (re)capture the pax normally going to said carriers. At what point do they go beyond that and start to scare off the actual customers that matter - returning business customers with status vs casual travelers who fly a few times a year. Might have seen that with the walking back of the no-checked-bags for BE.

    This is a haters-gonna-hate message from Delta to AA for sure:
    https://www.travelandleisure.com/tra...atback-screens

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    Super Moderator Cujo665's Avatar
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    Quote Originally Posted by No Tuna In Cockpit View Post
    If you're referring to the max 8 and the upcoming oasis 737-800s, it's actually 172
    You're right; I forgot the micro-lav's were for 6 extra seats bringing it to 172
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    Quote Originally Posted by snippercr View Post
    Their goal has been to (re)capture the pax normally going to said carriers. At what point do they go beyond that and start to scare off the actual customers that matter - returning business customers with status vs casual travelers who fly a few times a year. Might have seen that with the walking back of the no-checked-bags for BE.

    This is a haters-gonna-hate message from Delta to AA for sure:
    https://www.travelandleisure.com/tra...atback-screens
    I prefer watching movies on my iPad vs a seat back screen. Movies on my iPad aren’t interrupted by the FAs hawking credit cards.

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    Registered User NoOtPilot's Avatar
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    Quote Originally Posted by Cujo665 View Post
    You're right; I forgot the micro-lav's were for 6 extra seats bringing it to 172
    6 extra seats is a lot of money...

    “Gary Weissel, managing director of Tronos Aviation Consulting Inc., estimated that American could generate about $400,000 a year for each seat it adds to a plane, based on average fares and typical aircraft usage.

    The airline told investors last fall that adding seats to its Boeing 737-800 and Airbus A321 jets would bring in $500 million a year. JetBlue has estimated that boosting capacity on its A320s by 12 seats to 162 will increase annual revenue by about $100 million.”
    I always tell the truth. Even when I lie.

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    Super Moderator Cujo665's Avatar
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    Quote Originally Posted by NoOtPilot View Post
    6 extra seats is a lot of money...

    “Gary Weissel, managing director of Tronos Aviation Consulting Inc., estimated that American could generate about $400,000 a year for each seat it adds to a plane, based on average fares and typical aircraft usage.

    The airline told investors last fall that adding seats to its Boeing 737-800 and Airbus A321 jets would bring in $500 million a year. JetBlue has estimated that boosting capacity on its A320s by 12 seats to 162 will increase annual revenue by about $100 million.”
    Well, with an average load factor this year that varies from 80.43% to 88.23% and is most recently 86.33% I'd say those extra seats aren't being filled with revenue passengers.

    https://www.transtats.bts.gov/Data_Elements.aspx?Data=5
    Last edited by Cujo665; 09-01-2018 at 09:53 AM.
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    Nope, but the valued employee gets the spirit seat

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